WEBVTT

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Hello everyone and welcome to the Certified

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Supply Chain Demand Planning and Forecasting

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professionals course or CSCD course. My name is Mark Rodgers and I'll be

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your instructor for this course. Professionally, I am a university

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professor at Rutgers University in the Department of Supply Chain Management,

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and I've been a professor here for about 5 1/2 almost six years.

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Academically, I've got my PhD in industrial and Systems Engineering, along with Masters degrees and

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statistics Industrial engineering and pharmaceutical engineering, and undergraduate degree in

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ceramic engineering as well. So I kind of have an interesting

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varied background, if you will. On top of that, I do have a lean 6 Sigma

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Greenbelt and black belt as well. So I am certified in those areas as it

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relates to process improvement in analytics. Professionally, I also,

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prior to my academic life as a professor here at Rutgers University.

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I've also spent a number of years in industry, in the pharmaceutical space,

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management consulting, telecommunications, and in the public sector. Many of these roles were

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in varied capacities, many of which were related to supply chain

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analytics and supply chain operations, and also in the management consulting space

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informing clients on the best sets of. Strategic decisions to make based

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on their data and their needs and the goals of their organizations.

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As relates to the course, um, this course is going to be structured into 10 distinct modules.

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The modules kind of will cover major topics such as inventory management, planning, forecasting,

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sales and operations planning, scheduling, service operations, things like that that are really

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critical to the operations and supply chain strategy of a firm.

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Really, the purpose of this course is to. Cover a couple things and really high level topics. 1st,

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to introduce you all to some of the really important issues that managers face in the planning,

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controlling and managing of operations and supply chains. Second, we want to equip you with the

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best practices and the related analytical tools and models to help you solve these challenges.

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And then third, we want to equip with the know how to apply these models

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within certain settings ranging from manufacturing settings to even service settings as well.

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So with that said, we hope that you have a great experience in this course and if

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you have any questions or concerns, you can always reach out to me and I'll be happy to give you

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any sort of guidance necessary. Welcome aboard.